You just had a wreck. We get to you fast, work with the officer on scene, and get your vehicle off the road and to the shop, lot, or your driveway — your call.
Fast response — we coordinate with CHP, San Bernardino County Sheriff, and local PD on-scene
Flatbed transport for damaged vehicles (front-end, suspension, AWD — flatbed only)
Insurance-friendly — we work with most major carriers and provide proper documentation
Vehicle storage if you can't take it home immediately
Tow to the shop of YOUR choice — not whoever pays the broker
Ground-up cleanup of debris when needed
Frequently Asked Questions
I just had an accident — what do I tell the officer?
Tell them you have a tow company. Give them our name (City Towing) and number (760-256-5007). You're not obligated to use whatever rotation truck shows up.
Do you handle insurance billing?
We can. Most major insurers reimburse for tow services after an accident. We'll provide a clean invoice with all the details your adjuster needs.
Can you tow my totaled car to my house?
Yes — your call. We'll deliver to a shop, an insurance lot, your driveway, or anywhere reasonable. Long-distance? It becomes a long-distance tow priced by mileage.
How fast after the accident can you be there?
Once we have your location, typically 10–25 minutes from Barstow dispatch — faster if a truck is already nearby. Call us as soon as you and the officer are clear.
After the crash: getting your vehicle off the road, fast
Accident recovery is different from a standard tow. The vehicle may be in a position that’s blocking traffic, leaking fluids, or partially trapped in another vehicle. We work alongside CHP, San Bernardino Sheriff, and Caltrans regularly — we know how to clear a scene without making the insurance situation worse.
If you’ve been in a collision: your safety comes first, then the report, then the tow. Once law enforcement releases the scene, call us at 760-256-5007 and we’ll get a wrecker rolling.
What we handle on accident calls
I-15 collisions — from the Cajon Summit grade down to Baker. High-speed truck-and-car incidents need a wrecker, not a flatbed, on the first dispatch.
I-40 incidents — long-distance trucks, RV pile-ups, single-vehicle rollovers between Daggett and Ludlow.
City and intersection collisions — Main Street Barstow, Lenwood Rd, the outlet corridor. Quick clearance to reopen traffic lanes.
Single-vehicle off-roadway events — cars in ditches, against guardrails, or on the median. Recovery without further damage.
Cargo and load spills — if a truck has dumped its load, we can move the rig; you’ll need a separate environmental crew for the spill itself.
What to do before we get there
Get yourself and any passengers to a safe spot off the roadway.
Call 911 if anyone’s injured or if traffic is blocked.
Photograph the scene from multiple angles — positions, damage, plates — before anything moves.
Exchange info with other parties; get the officer’s name and report number when CHP arrives.
Call us. Tell dispatch the location, the vehicle make/model, what it’s leaking (fuel, coolant, oil), and whether it’s on its wheels.
Working with your insurance
We can tow directly to the body shop or storage yard your insurance specifies. We provide standard invoicing that most insurers accept for direct billing or reimbursement. Ask dispatch about insurance billing when you call.
Coverage
All of San Bernardino County’s high desert: I-15 (Cajon to Baker), I-40 (Barstow to Ludlow), CA-58 (Barstow to Kramer Jct), CA-247 (Barstow to Lucerne Valley), and all surrounding towns including Yermo, Newberry Springs, Fort Irwin, Hinkley, Daggett, Lenwood, Helendale, and Baker. 24/7 dispatch.
Quick questions
Will my insurance pay for the tow? Most policies cover accident-related towing. We provide proper invoicing so you can submit for reimbursement, or we can bill direct if your insurer approves it.
Can you tow my totaled vehicle to a salvage yard? Yes — tell dispatch the destination yard and we’ll handle drop-off. If you’re not sure, we can deliver to a secure storage lot until you decide.
What if my car is still in another vehicle? That’s why we send the wrecker, not a flatbed, on accident calls. We can separate vehicles safely without escalating the damage.
